Dear Robert & Jenelle,

On behalf of Best Western International, please accept my congratulations on your perfect 1,000 point score on your hotel’s recent quality assurance assessment.  The high score is a reflection of your commitment to quality.  With more than 4000 Best Western hotels globally, you can take pride in the fact that yours is among the very best.  Our global quality assurance program is what makes the Best Western brand so strong across the 80+ countries where we do business.  I would like to thank you and your team for taking this process so seriously, and providing such outstanding results.  Not only do your guests appreciate it, your fellow Members around the world are also grateful to you.  Please extend my gratitude to your entire team on this accomplishment.  Thank you for your dedication to excellence.

Warm regards,

David Kong

President and CEO

Best Western International